Privacy Policy

Welcome to Ludoravia Hotel ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ludoraviaa.com.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide to Us

Name, email address, phone number, and address (when making a booking or contacting us)
Payment details (processed securely through third-party providers)
Preferences and special requests related to your stay

1.2 Information Collected Automatically

When you visit our website, we may collect:

IP address, browser type, and device information
Pages visited and time spent on our website
Cookies and tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive data from:

Online travel agencies (e.g., Booking.com)
Social media platforms (if you engage with our content)

2. How We Use Your Information

We use your personal data for the following purposes:

✅ To process bookings and payments – Ensuring a smooth reservation experience
✅ To improve our website and services – Enhancing user experience based on analytics
✅ To communicate with you – Responding to inquiries and sending booking confirmations
✅ For marketing purposes – Sending special offers if you opt in
✅ To comply with legal obligations – Meeting regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Service providers (e.g., payment processors, IT support)
Legal authorities (if required by law or for fraud prevention)
Business partners (e.g., travel agencies assisting with bookings)

All third-party partners adhere to data protection laws.

4. Data Retention & Security

We retain personal data only as long as necessary for the purposes stated in this policy. We implement strong security measures to protect your data, including encryption and access controls.

However, no online transmission is 100% secure, so we encourage you to take precautions when sharing sensitive information.

5. Your Rights

Under GDPR and applicable laws, you have the right to:

🔹 Access your personal data – Request a copy of the information we hold
🔹 Correct inaccurate data – Update or modify your details
🔹 Delete your data – Request removal of personal information
🔹 Restrict processing – Limit how we use your data
🔹 Object to marketing – Opt out of promotional communications

To exercise these rights, contact us at info@ludoraviaa.com.

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. These may include:

Essential cookies – Necessary for website functionality
Analytical cookies – Tracking site performance (e.g., Google Analytics)
Marketing cookies – Personalizing ads and promotions

You can manage cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing their terms before sharing personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email (if applicable).

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Ludoravia Hotel
📍 Address: Budapest, Zsenge u. 2, 1165 Hungary
📧 Email: info@ludoraviaa.com
📞 Phone: +36 30 726 7172

Thank you for trusting Ludoravia Hotel with your privacy! 😊